LifeRankLIFERANK SUPPORT
How can we help?
Help with your account, LifeRank Pro and everyday progress.
Contact support
Email support@liferankapp.com with a description of the issue, your iPhone model, iOS version and the steps that led to it. A screenshot can help; hide any personal information first. Never send passwords, sign-in codes or payment card details.
Restore LifeRank Pro
In LifeRank, open Settings and choose Restore purchases. Use the Apple Account that originally purchased the subscription. Restore purchases is also available on the upgrade screen. Restoring a subscription restores Pro access. Progress recovery uses your LifeRank account separately; only changes successfully synced to that account can be recovered on another device.
Manage or cancel a subscription
Open your iPhone's Settings, tap your name, then Subscriptions and select LifeRank. You can also use Manage subscription in LifeRank's Settings when shown. Deleting the app or your LifeRank account does not cancel an App Store subscription.
Account and sign-in help
Open Settings → Your account to manage your LifeRank sign-in. If an email code does not arrive, check the address and your junk folder before requesting another code. Keep sign-in codes private.
Delete your account
When signed in, open Settings → Your account → Delete account. Read the confirmation carefully: deletion permanently removes your sign-in account, synced progress, Community profile, posts and comments, and progress on that phone. Moderation reports may remain as explained in the privacy policy. Cancel an active subscription separately through Apple. If you cannot access your account, contact support for help.
Habits, goals and saved progress
Your habits, goals and progress are saved on your device. When account sync is available, changes also sync to your private LifeRank account. Offline changes stay on this phone until the server confirms them. Check Settings → Your account for sync status. Contact support before uninstalling the app or resetting data while troubleshooting; unsynced changes and your selected photo may otherwise be lost.
Reminder help
Check that Habit reminders is enabled in LifeRank's Settings and that your habit has the intended reminder time and days. In your iPhone's notification settings, allow notifications for LifeRank. Focus settings may silence or delay alerts.